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Thank You @Kroger for Putting My Family First

Disclosure:  I received nothing in exchange for this post.  I just couldn't resist urge to share my appreciation

I visit my local Kroger stores several times a week.  I live approximately 5 miles from 3  Kroger stores and I really hate a fridge full of food.   It's a pet peeve of mine.  I stock up on staples for my pantry but I've never been big on a freezer full of stuff I plan to eat later or bins full of fruit I'll eat sometime this month.  I prefer to buy fresh fruit and produce as near to the day I plan to eat it and that's a perk of living near so many Kroger stores.  If the produce isn't the freshest at one store, I'll just go to the next.  On average, I visit my local Kroger 3-4 times a week.  I know my local butcher, the deli manager and a couple of the produce clerks and each makes sure I get the freshest items available.  These are receipts from the last few days.  



Recently, I purchased some blueberries and strawberries, as well as nectarines, plums, pineapples and peaches.  I LOVE fresh fruit.  However, I occasionally experience an  allergic reaction when eating certain fruits like strawberries, nectarines, plums and peaches so I don't eat them often.  As a result of my Oral Allergy Syndrome (OAS) symptoms, I take great care in choosing and preparing certain fruits to lessen the chances of me experiencing any type of allergic reaction.  That's a whole other blog post.  One I just may share some day.  Before my natural food mommies get on my case, let me state, I go to the farmer's market...OFTEN... but I live in a region of the U.S. where farmer's markets are seasonal and not year round.  Things I miss most about living in California, again a whole 'nother story.  Trust me, it's really scary knowing one bite could trigger an allergic reaction so it's important that I carefully choose, thoroughly wash and prepare fresh fruit.  I've learned by heating those forbidden fruits in the microwave or peeling them, the chances of experiencing an allergic reaction are minimized.  It's a lot of steps but it enables me to safely enjoy those fruits I love.  

Earlier today, I visited my local Kroger to stock up on some sale items.  What can I say, Kroger had cereal on sale for $1.99 and I've got three boys and an old lady who love cereal so I never miss out on sales like this.  My receipt was really long considering I'd only purchased a few items.  My clerk pointed out the recall notice for something I may have recently purchased.  

I was really grateful for the clerk pointing this out as I may have missed it.  Then about an hour later, my phone rang.  It was Kroger.  Kroger calling to let me know an item (the fruit) I recently purchased had been recalled and instructions on what to do.  I was so impressed that I posted on Kroger's Facebook page and sent them a tweet thanking them.

I don't know if other Kroger customers paid attention to the recall notice printed at the bottom of their receipt but I am grateful for the clerk who brought the notice to my attention and the phone call I received from Kroger.  Now, I hope my mom doesn't read this post as she will freak out so don't tell her okay?  Thanks!




Disclosure:  I received nothing in exchange for this post.  I just couldn't resist urge to share my appreciation


Comments

Masshole Mommy said…
How wonderful that Kroger did that! I would be a customer for life after that amazing service.
Karen said…
That was very thoughtful of Kroger! If only other companies would do this, it would make things a lot less stressful
AiringMyLaundry said…
This is wonderful! I've always heard great things about Kroger. I wish we had one closer. I would shop there for sure!
This is so awesome. I love Kroger or in my case out in CA it is Ralphs. They are so awesome and this just makes me love them even more. Thanks for sharing.
GiGi Eats said…
I am a big fan of Kroger. They know how to do it. Probably my favorite non-specialty grocery store chain out there! And this only makes me like them more!
I've never been to a Kroger, we don't have them here, but I'm glad the clerk let you know about this recall.
Justin said…
I love Kroger. The nearest one is thirty minutes away but I make the drive sometimes just because I enjoy shopping there.
Oh, wow, how impressive that they called you to let you know about the recall. I've never had any sort of business do that to me!
Beth said…
We don't have Kroger around here, but our local grocery store has also called us when there was a recall. I really appreciate their concern.
Lisa Martin said…
What wonderful service! We don't have any Krogers near us, but if we ever need to stop at one I'll know they have great customer service.
Rachel said…
That is awesome that the clerk let you know about this. It is just a sign of a good company that cares about customers.
Kathy said…
I really wish we had a Kroger near us. I hear so many wonderful things about the store. I'd love to go there just once to see.
Gust si Aroma said…
I am so glad that nice things like this still happens! Thanks for sharing with us!
Marysa said…
We don't have a Kroger near us, but it is nice to know when a retailer is responsible and caring for their customers.
I'm always impressed with the customer service offered at Krogers. They do a great job.
Swathi said…
I love shopping at Kroger,I get fresh produce and meat from there. Saving also there.
Stockpiling Mom said…
I love Kroger! I mean the Kroger Click List is LIFE! It saves me every single week! I love that they add recalls to the receipt too!
Amy said…
I've heard of Kroger calling before because of recalls. Thankfully I have not had to deal with one. I will defiantly be looking at my receipts a little closer from now on
YAY! Not for the recall but the awesome customer service. Kroger is my go-to for groceries as well. I've got my favorite cashier and know the late night crew by name.

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